Chiptech Devices Now VoLTE Enabled

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22 April 2025

We are excited to announce that the SEVEN and GO are now VoLTE enabled, taking telecare to the next level. But what exactly is VoLTE, and why is it a game changer for telecare solutions?

What is VoLTE?

VoLTE (Voice over Long-Term Evolution) is a technology that enables voice calls to be transmitted over 4G LTE networks rather than traditional 2G or 3G networks. While LTE is commonly associated with faster data speeds, VoLTE leverages this same network to deliver high-quality voice communication along with several other benefits for the telecare industry.

What are the benefits of VoLTE?

Enhanced Voice Quality

VoLTE delivers crystal clear voice, making conversations clearer and more natural. This clarity is life-changing for telecare users, ensuring that emergency responders or carers can understand calls clearly, even in stressful situations.

Faster Call Connection

VoLTE reduces call setup times, ensuring calls connect almost instantly. VoLTE calls typically take 1-2 seconds to connect compared to 2G/3G calls taking 3-6 seconds. This speed can make all the difference in critical moments, reassuring that help is always seconds away.

Improved Network Coverage

4G networks are more widespread and robust than older 2G and 3G networks. VoLTE ensures reliable connectivity, even in areas with weak signals, reducing the risk of dropped or failed calls.

Futureproof Technology

As networks phase out 2G and 3G, VoLTE ensures devices remain operational and compatible with modern telecommunications infrastructure.

Seamless Compatibility with ARC Platforms

VoLTE calls integrate smoothly with existing ARC platforms, requiring no upgrades or additional configuration.

Prioritised Voice

Mobile networks can differentiate VoLTE traffic from normal data traffic and prioritise it if the network is congested.

No Additional Cost to the Customer

VoLTE is included with all telecare devices at no extra cost, providing cutting-edge technology without increasing customer expenses.

The future of telecare

As the UK’s telecommunications infrastructure transitions from analogue to digital, VoLTE enables Chiptech to continue to innovate and maintain resilience across our product range.

By embracing this technology now, we ensure uninterrupted service and peace of mind for those who use our products, as older networks are switched off.

We are very happy that VoLTE is available on Chiptech devices. Calls connect to ARCs in seconds, even in areas where we have historically had signal issues, and the voice quality is amazingly clear! Chiptech’s development to launch VoLTE continues to give us real peace of mind, knowing our customer’s telecare devices work when they need them.

Andy Cox

Team Manager, Ceredigion

With VoLTE enabled, we’ve seen enhanced reliability across our telecare services. It’s reassuring knowing that our devices are equipped to adapt for the analogue to digital switchover.

Chris Naylor

Area Manager, ASM Access